Specialist Employee Relations Permanent

1. General Information:

Job Title: Specialist, Employee Relations

Unit: Human Resources Section Reporting to: TBC

2. Job Objective:

To support all HR related activities covering total rewards, performance appraisal, career development, and overall
HR operations, and ensure the effective execution of NPO’s HR strategy to retain a competent and motivated
workforce that supports the achievement of its objectives.

3. Key Responsibilities/Duties:

● Serve as a point of contact for employee relations issues, concerns, and grievances.

● Support and guide managers and employees on HR policies, labor laws, and employee rights.

● Conduct thorough and confidential investigations into employee complaints and incidents.

● Participate in the design of NPO’s grading structure through the evaluation of unique jobs across the entity.

● Participate in the design and development of NPO’s rewards strategy and compensation and benefits
structure to enable the entity to attract the right skill sets and retain high caliber staff.

● Prepare reports and documentation related to investigations, disciplinary actions, and policy violations.

● Assist in resolving workplace conflicts through mediation and communication strategies.

● Ensure consistent application of HR policies, procedures, and practices.

● Maintain up-to-date knowledge of employment laws and compliance requirements.

● Contribute to the development and implementation of employee engagement and retention strategies.

● Monitor workplace morale and identify trends that may require proactive intervention.

● Assist with disciplinary actions, performance improvement plans, and terminations, ensuring fairness and
legal compliance.

● Collaborate with other HR team members in implementing training, wellness, and culture-building programs.

● Implement of NPO’s performance management framework, processes and plans, and ensure compliance
across NPO functions.

● Development and update of NPO’s HR database and keep people related information updated including
attendance, personnel records, job rotation, career growth history and training details to streamline all
processes and procedures.

● Participate in the implementation of employee wellbeing initiatives aimed at building a healthy workplace
environment and promoting NPO’s organisational culture.