Project Manager – IT Contract NEW

BUSINESS INFORMATION – This information is intended for general Business use and must be distributed to intended recipients only.

HR Form #51

Revision # 3

Effective 01-08-2024

Job Description

1. JOB DETAILS:

Job Title: Project Manager – IT Department: Information Technology (IT)

Reports to: AVP IT Service Management Prepared By: VP – IT

Grade of Reporting Manager: FC10 Prepared On: Feb 2025

Proposed Grade: FC08 Evaluated On: Feb 2025

Update/ Upgrade / New Role: New Role Job Code NP0503

2. Business unit Purpose:

3. Job Purpose: One sentence describing the overall objective of the job and, essentially, why the job exists.
The job holder will manage resources, mitigate risks, keep track of project timelines and will act as the central point of communication
between stakeholders, including clients, vendors, and internal teams that will ensure successful delivery of technology-related projects within
EKFC.

4. Job Dimensions and Scope: The significant elements on which the job has some direct or indirect impact. It provides data which gives an indication of
the scope and scale of the job.

Direct Reports: –

Indirect Reports: –

Impact on Revenue:

(Please Explain the Impact)
–

Impact on Cost:

(Please Explain the Impact)
–

Impact on Employee (count): –

5. Organisation Structure: Org chart for the Business Unit:
Org chart should clearly depict the layout of the Business unit. Please highlight the Manager and the Manager’s manager.
(Please provide the complete span of control in-case of managerial roles)

SVP Finance

VP IT

AVP IT Service Management

Project Manager – IT

BUSINESS INFORMATION – This information is intended for general Business use and must be distributed to intended recipients only.

6. Key Result Areas: What are the critical accountabilities of the job? Write in bullet points and focus on the results that are expected from the job. In each
statement (eight to ten in total), please indicate what has to be done, within which area or framework, and with what end result (e.g. “Prepare, gain agreement
for, and implement, capital expenditure plans which ensure that future production/operation needs are met within acceptable cost limits”).

Reference should be made to: contribution to business strategy; planning; budgeting; operations; team leadership; team contribution; challenges; latitude for
decision making etc.

Against each area of responsibility mention the measures for the end result i.e. mention the key indicators to track performance

1. Execute IT Project Office strategies, processes, methodologies, and best practices to ensure the successful delivery of IT projects.
2. Manage and oversee the allocation of resources across IT projects, ensuring optimal utilization and efficiency.
3. Plan and schedule project timelines and milestones using appropriate tools such as Monday.com/Jira to ensure that IT projects are

completed on time, within budget, and to the desired quality standards.
4. Monitor and report on the performance of the IT project office and projects, using metrics and KPIs to drive continuous

improvement via progress reports, proposals, requirements documentation, and presentations to foster communication and aid in
decision-making.

5. Collaborate with relevant stakeholders to proactively manage changes in project scope, identify potential crises to devise
contingency plans.

6. Build, develop, and grow business relationships through effective communication with external clients and internal stakeholders to
ensure alignment and satisfaction.

7. Lead and manage the IT project team, oversee projects, delegate tasks, resolve conflicts, and motivate team members for
accountability and success.

8. Oversee the integration of, new or existing applications, infra & digital transformation projects by coordinating objectives, involving
stakeholders, understanding risks, and providing adequate support and training to ensure smooth transitions and alignment with
business goals.

9. Conduct project post-mortems and create recommendations report to identify successful and unsuccessful project elements.
10. Oversee the projects budgets, ensuring projects are delivered within financial constraints and the company receives the best value

for its technology investments.

7. Job Context: A general commentary of any aspects of the job that are relevant and need more explanation e.g. current projects, operating
context/environment, key challenges, economic climate etc.

With the organization’s continuous efforts to improve and enhance our existing systems and IT infrastructure, the IT Project Manager will play a
crucial role in ensuring that all technology-related projects are successfully planned, executed, and managed. The job holder’s expertise will help
streamline operations, improve efficiency, and enable growth through the effective use of technology.

8. Knowledge, Skills & Minimum Experience: What does it take to deliver the Key Result Areas in terms of knowledge/qualification, specific
experience, technical and /or management skills, etc.? This should be based on the requirement for the job and should not be confused with the actual
qualification & experience of the current incumbent.

Education Qualification:

• Bachelor or master’s degree in IT or Computer Science or equivalent degree

• PRINCE2 or Agile, PMP certification is a plus.

Work Experience:

• Minimum 7 years of project management experience

• Proven experience in project management in the IT sector is a must.

• Strong familiarity with project management software tools, methodologies, and best practices is a must.

• Experience with managing teams and resources in a fast-paced environment.

• Excellent written and verbal communication skills.

• Solid organizational skills including attention to detail and multitasking skills.

• Strong working knowledge of relevant project management tools like Monday.com, MS Project or JIRA is a must.

Skills:

• Strong analytical and reporting skills

BUSINESS INFORMATION – This information is intended for general Business use and must be distributed to intended recipients only.

• Solid technical background, with understanding or hands-on experience in Infrastructure, software development, cloud and web
technologies

• Strong problem-solving skills and a proactive approach to challenges is a must

• Excellent written and verbal communication skills

• Solid organizational skills including attention to detail and multi-tasking skills

• Ability to manage multiple projects simultaneously is a must

• Excellent CxO-facing and internal communication skills

https://resources.workable.com/project-manager-interview-questions