Customer Experience Permanent
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- 8-10 years relevant experience in IT Management or client experience executive role or similar working in a local or international IT Outsourcing service provider environment.
- Solid understanding of IT service best practice.
- Experienced with financial management, working closely with vendors and working with contracts
- Solid experience in Project Management Job Specific Skills:
- Excellent command of English Language and Communication Skills
- Strong Planning and Organization Skills
- Apply modern theories of negotiation, management and leadership to real-world challenges
- Consistently position and build brand equity
- Strategic thinking and planning
- Client Challenge Empathy
- Advanced Experience in managing cross functional teams
- Advanced Experience in organizing activities
- Exceptional Listening, Perceiving, and Understanding