Head of Digital Fraud Permanent

Title : Head of Digital Fraud
Location :KSA-Riyadh

Strategic Competencies:

• Support the implementation of the strategic plans in line with the department's objectives.

• Supports the development of the workforce plan for the division by providing inputs on its own

department's workforce forecasts.

• Ensure the control of the operating framework for the department, provides guidance and support

and ensures implementation and review of work processes to achieve high-performance standards

and continuous improvement.

Core Responsibilities :

• Demonstrate expertise in identifying and addressing emerging fraud risks in digital channels,

including online banking, mobile apps, and digital payments.

• Develop and implement the organization’s digital fraud prevention strategy, ensuring alignment

with overall fraud risk management objectives.

• Promote a culture of proactive fraud risk awareness across the Bank.

• Lead efforts to enhance fraud detection capabilities by integrating advanced tools, technologies,

and analytics.

• Manage fraud detection systems and frameworks, ensuring they are optimized to identify and

prevent fraudulent activities effectively.

• Oversee the analysis of fraud patterns and trends to mitigate risks and enhance fraud prevention

mechanisms.

• Monitor fraud-related KPIs and metrics to assess the effectiveness of fraud prevention measures

• Manage relationships with internal teams, such as IT, cybersecurity, and compliance, to address

fraud related issues seamlessly.

• Oversee adherence to regulatory requirements and internal policies related to digital fraud

prevention.

• Develop and maintain fraud-related policies, procedures, and reporting frameworks to ensure

governance and consistency.

• Lead regular audits and assessments to identify vulnerabilities and implement corrective

measures.

• Promote collaboration with internal and external stakeholders, including regulators, auditors

• Demonstrate effective communication by providing periodic reports and insights on fraud trends

and mitigation efforts to senior management.

• Maintain strong relationships with external vendors for fraud prevention tools and solutions.

People Leadership Management Competencies :

• Monitors and enables the achievement of goals and key performance indicators for direct reports

and ensures effective implementation of the performance management process in the section.

• Develops talent within the team by providing guidance, ongoing feedback, coaching, and

development opportunities to enable individuals to achieve the defined goals.

Risk & Governance Competencies:

• Governs the department's implementation of risk-related policies and processes (operational,

regulatory, financial, informational, reputational, and audit risks), ensuring that these meet

regulatory and internal control requirements.

• Develops the implementation of the internal control systems in line with relevant operating

procedures and regulatory requirements and takes corrective action based on audit findings.

Qualification:
Bachelor’s degree in business administration, Information Security, Risk Management or a relevant major.

Years of Experience:
Around +8 years of experience with a preference 4 years of experience in a relevant role

Nature of Experience:
Prior experience in digital fraud Management or a relevant field.