Head of IT Full time

Job purpose

We’re seeking an experienced Head of IT who can join us on this journey, using his or her technological skills to make us more efficient. In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.

Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

Duties and responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

• Own projects, solutions, and key responsibilities within a larger business initiative

• Handle business-critical IT tasks and systems administration

• Research and evaluate emerging technologies, hardware, and software

• Track and maintain hardware and software inventory

• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs

• Train employees on both software and hardware, troubleshoot, and provide technical support when needed

• Develop and execute disaster procedures, and maintain data backups

• Continuously analyze current process, technologies, and vendors to identify areas of improvement

• Develop technical aspects of the company’s strategy to ensure alignment with its business goals

• Monitor KPIs and IT budgets to assess technological performance

Qualifications

• Minimum 7 years in IT management, and developing and implementing successful business strategies

• Bachelor’s degree in technology, computer science or a related field

• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.

• Expertise with implementing, configuring, and testing solutions

• Proven leadership skills

• Strategic and analytical thinking

• Professional certifications

This job description should be reviewed and updated as often as necessary.