Ideation and Insights – Sr. Specialist Permanent

National Projects Office
(2022)

nationalprojectsoffice.ae

Job Description

1. General Information

Position Title
Ideation and Insights, Senior

Specialist

Supervises: N/A
Division Research & Development*

Reports to
Director – Research &

Development*

Last updated 15 June 2022

*Note: the division name is subject to change as the org. structure is being defined

2. Working Relationships

Internal relationships External relationships

• Research & Development team members

• Senior NPO management

• Broader NPO staff

• Various third-party providers

• Various Government entities

3. Job Summary and Key Responsibilities

Job summary

As part of this role, you will support on the ‘ideation’ stage of project execution – spearheading the ‘Experience’ case for potential

projects, ensuring designing thinking or other approaches are considered into strategizing project delivery, as well funding

considerations, and benefits realisation in relation to ‘sustainable’ delivery concepts. Strategic thinking is the most important skill in

this role. You should also be analytical with strong organizational abilities.

Key responsibilities

1. Support the Director of Research & Development* in ideation across projects (both internal and external) and in

various stages of the lifecycle ensuring a strong focus on experiential outcomes

2. Review, analyze files, and conduct research as per the team and/or DG office direction

3. Conduct research studies (directly or via partners) to understand and empathize with project beneficiary and derive

strategic insights

4. Develop insightful approaches to data analysis; consolidate key research findings into candid recommendations

5. Identify and recommend the relevant research support sites such as papers, analytics, studies etc.

6. Research/ benchmark where required SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis to

strategize potential project delivery and outcomes

7. Analyze opportunities in relation to potential new projects to advance NPO’s mission, via structured ‘Experience

Cases’ and concept papers

8. Map current state and future state experience (journey maps, blueprints, ecosystem maps)

9. Create narratives that will help tell the story of the work in an impactful way

10. Display strong strategic and design research skills

11. Working collaboratively with multidisciplinary teams, being comfortable iterating on solving problems until the approach

is finalised

12. Visualize reports and information and develop presentations that can be presented to very senior

audiences/stakeholders

National Projects Office
(2022)

nationalprojectsoffice.ae

4. Qualifications

Educations and certifications

• Diploma or HD in Business Administration or related field

• Bachelors / undergraduate degree (preferred)

Languages

• Fluency in written and spoken English is essential

• Fluency in written and spoken Arabic is preferred

Experience

• 2 or more years’ experience supporting a Senior Executive or Senior Executives, ideally in a leading creative, brand or

strategy consulting firm

• Intellectual curiosity: desire to move quickly, not be afraid of failure and be inspired by challenges; be a learner by

nature and seek new information and inspiration to drive progress, collaboration, and impact

• Meticulous attention to detail and execution: embracing work, knowing its importance, and ensuring the highest

standards through an iterative collaborative process across teams

• Collaborative involvement: proactively engage diverse perspectives to solve problems

• Confusion tolerance: comfort with ambiguity and the ability to adapt, flex and change directions with the leadership,

project, and team circumstances, understanding the complexity of the environment and stakeholders

• Handles confidential executive business matters

• Attention to detail and accuracy

• Well-developed research and analytic capabilities, superior problem-solving skills, and creative thinking

• Ability to work independently as well as being adept at enhancing team success through leadership and active

participation in internal and external project teams

National Projects Office
(2022)

nationalprojectsoffice.ae

8. COMPETENCIES

• Operational Effectiveness

• Quality Results

• Teamwork

• Communication

• Quality Execution

9. Approval:

Director/Head Signature: Date:

Line Manager Signature: Date:

Human Recourses Approval Date:

10. ACKNOWLEDGMENT:

Job Holder / Employee Signature: Date: