Operations business analyst

Operations Business Analyst Responsibilities:

• Identifying operational requirements and opportunities for improvement.

• Gathering information by observing workflows, reading company reports, conducting employee interviews, etc.

• Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem

• Determining appropriate methods to analyze operations, relevant information, and data.

• Documenting findings, preparing reports, and making recommendations.

• Developing new processes and procedures to enhance operations.

• Working with managers and employees to implement changes.

• Training employees to use new systems or follow new processes.

• Determining the effectiveness of new processes.

• Establishing and maintaining quality standards.

• Ensuring compliance with regulatory standards.

Operations Analyst Requirements:

• Degree in business administration or a related field required; master's degree preferred.

• 2+ years of experience as an operations analyst or in a similar position.

• Consulting in related project management experience

• Excellent communication skills, both verbal and written.

• Experience using statistical and database software.

• Consulting and project management skills.

• Strong analytical and problem-solving skills.

• Strong multitasking and time management skills.

• Advanced and strategic thinking skills

• Strong quantitative skills such as statistics and data analysis

• Ability to adapt quickly

The role reports to the Operations Director