Order Process- Sales Support Administrator 2

Saudi – Sales Support
Administrator

 The Sales Support Administrator
is usually employed in larger operational environments where there is enough
work for two levels of sales administration. This role acts as a support
function to the sales team and assists members of the sales force by performing
components of sales order related administration, e.g., quote to cash process.

Processes orders for materials or
merchandise from sales staff or direct customer contact. Maintains customer
files with sales contracts and other information. Gives price quotations,
completes order sheets and checks the price and quantity of each item listed.
Distributes order sheets to respective departments. May coordinate with
departments regarding order status, shipping dates, prices, product
availability and back orders.

 Key roles and responsibilities:

 Contribute to operational sales
effectiveness by establishing relationships with vendors and coordinating
everyday interactions, queries and general information sharing with them.

Under close supervision, provide
quotes for clients either from direct requests or on behalf of the Sales team.

May be required to administer
aspects of the purchase order process by generating, distributing and
administrating purchase orders.

Check the quotes against raised
order to ensure that what has been ordered has been quoted and that the correct
terms and conditions have been applied.

Assist with obtaining information
on the most current vendor pricing conjunction with commercial colleagues.

Administer general sales related
documentation through receiving, labelling, sorting, filing and distributing as
is required.

Capture data and maintain systems
as is required by the sales process and sales team.

Provide basic / routine
administrative support to the sales force when it is required.

Use the systems and data to
produce reports when necessary.

 Knowledge, skills and attributes

Detail oriented and organised

Have the ability to work in a
high paced environment

Have good analytical skills

Excellent communication skills
both verbal and written

Must be service oriented and have
a positive attitude to work

Knowledge and understanding of
sales processes, tools and methodologies would be advantageous

Able to work in a team and
independently, applying a proactive approach to routine work

Academic qualifications and
certifications:

High / Secondary School

Experience required:

Experience with quoting tools
would be an advantage

Previous administration
experience, particularly quote to cash processes