PKI Admin Contract

Microsoft Word – Document2

Please find below the JD for the PKI Admin:

Essential duties / responsibilities:
The PKI administrator is an IT professional with practice experience in operating and administrating PKI
environments, he/she will be appointed to handle the following responsibilities:

• Own the day-to-day operations including health check and application maintenance

• Monitor confidentiality, integrity and availability of the CA and other PKI components services

• Review audit log files for CA and other PKI components

• Provide technical support to government and private entities during the on boarding process

• Respond to PKI related incidents raised by entities or individuals using Dubai PKI services

• Execute the operational ceremonies (CA certificate management, Root CA CRL update, Cross
certification)

• Change the policies and configurations of the CA and the other PKI components according to the
approved updates on the applicable CP/CPS

• Test and implement the PKI applications’ updates and patches recommended by the vendors

• Test and implement the Hardware Security Modules (HSM) updates and patches recommended
by the vendors

• Troubleshoot incidents and applies required software patches needed

• Engage with the datacenter provider for activities such as change requests

• Monitor the backup process configured for the CA and other components

• Collect the data required for the management reports and produce such reports

• Participate in the specification and delivery of pilot and proof-of-concepts for entities using Dubai
PKI services

• Perform regular testing of the PKI disaster recovery and business continuity plan in close
coordination with the other PKI operations team

Key personal characteristics and competencies:

• 3+ years’ experience in PKI operations & administration

• Experience with PKI implementation and certificate lifecycle management solutions.

• Experience with hardware security module (HSM), experience with Thales (formerly Safenet)
HSMs

• Experience with Entrust and Ascertia PKI products (Entrust Security Manager, Entrust Admin
Services, Ascertia ADSS)

• Experience in monitoring highly critical, security-sensitive environments is a plus

• Knowledge of access management processes and user account life cycles

• Strong documentation skills

• Experience with change management and testing software changes and implementations

• Knowledge and understanding of operating principles, practices, and procedures within an area of
business specialty

• Strong track record of understanding and interest in current and emerging technologies
demonstrated through training, job experience and/or industry activities

• Strong team player – collaborates well with others to solve problems and actively incorporates input
from various sources

• Strong analytical skills – strong problem-solving skills, communicates in a clear and succinct
manner and effectively evaluates information/data to make decisions; anticipates obstacles and
develops plans to resolve

• Change oriented – actively generates process improvements; supports and drives change, and
confronts difficult circumstances in creative ways