ServiceNow GRC Consultant Contract

ServiceNow Consultant / Analyst – GRC (IRM, BCM, TPRM)

Client: KPMG Middle East
Location: Saudi Arabia / UAE (On-site / Hybrid)
Employment Type: Contract / Permanent

Role Overview

KPMG is seeking a ServiceNow Consultant / Analyst with strong expertise in GRC modules, specifically Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM).

This role will support enterprise clients across the region in designing, implementing, and optimising risk and compliance frameworks within ServiceNow.

Key Responsibilities

• Lead and support implementation of ServiceNow GRC modules (IRM, BCM, TPRM)
• Configure and customise:
  • Risk frameworks
  • Control testing and compliance workflows
  • Vendor risk assessments and onboarding processes
  • Business continuity and disaster recovery plans
• Work closely with stakeholders to:
  • Gather business requirements
  • Translate into functional and technical solutions
• Support integration of GRC modules with ITSM, HR, and third-party systems
• Ensure alignment with regulatory standards and governance frameworks
• Provide documentation, testing support, and user training
• Contribute to continuous improvement and optimisation initiatives

Required Skills & Experience

• 3–6+ years of ServiceNow experience
• Hands-on experience with:
  • IRM (Integrated Risk Management)
  • BCM (Business Continuity Management)
  • TPRM (Third-Party Risk Management)
• Strong understanding of:
  • Risk & compliance frameworks
  • Audit and governance processes
• Experience with:
  • Workflow configuration
  • Business rules, Flow Designer, and integrations
• Ability to engage with business and technical stakeholders

Preferred Qualifications

• ServiceNow certifications (GRC / Risk / CAD / CSA)
• Experience in consulting environments (Big 4 preferred)
• Exposure to regional regulatory environments (KSA/UAE)
• Knowledge of ITSM or SPM modules (advantageous)

Key Competencies

• Strong analytical and problem-solving skills
• Stakeholder communication and advisory capability
• Ability to deliver in fast-paced, client-facing environments