SOC Engineer L1, L2,L3
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| • Good understanding of relevant security technologies, such as Firewall, DDoS, malware management, Anti-Virus, Flow analysis, IDS/IPS, etc. • Manage and maintain uptime, configuration & policies for the security technologies (i.e. Firewall, SSL VPN, IPS, WAF, Proxy, DDoS, Antivirus, IAM, etc) • Plan, schedule and execute System Upgrade to the recommended • Enhance and document firewall policies that shall be implemented after customer approval • Maintain and monitor all certificates installed in F5 and communicate to the stakeholders. • Experience in maintaining documentation of Cyber Security processes and controls operations and effectiveness. • Manage, Operate, and maintain centralized identity management software which delivers solutions for identity governance, access management and directory services. • Out of the box support for managing user access rights and passwords on applications • Provisioning and Deprovisioning of users, password sync, self service management, User Life cycle management, etc • Strong expertise in identifying and recommending control improvement to IT security program. • Guide/suggest client on the effectiveness of anti-virus management and alternate remedial action • Enhance the current Endpoint Security policies and controls • Performs & Participates in investigative processed and request relating to Security incidents • Should have skills in managing L1 & L2 escalations. • Resolve problems independently and understand escalation procedure. • Remediate security events reported from the SOC; escalate to Level 3 and/or customer as appropriate to perform further investigation and resolution. • Strong knowledge in ITIL processes with excellent Written and Oral Communication • Ready to Work on rotational Shift |