Solution Architect – Customer Experience Contract
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Job Title: Solution
Architect
Location: Abu Dhabi
Duration: 6 months extendable (Rolling Contract)
JOB DESCRIPTION:
We are looking
for a Solution Architect responsible for solutioning enterprise Customer
Experience feedback (NPS CX Survey) system such Medallia, Qualtrics, etc. This
includes anything between complex groups of back-end services and their
client-end (desktop and mobile) counterparts. Primary responsibility will be to
design and develop these applications, and to coordinate with the rest of the
team working on different layers of the infrastructure. Thus, a commitment to
collaborative problem solving, sophisticated design, and product quality is
essential.
RESPONSIBILITIES:
- Senior professional with 10-12 years of experience.
- Translate application storyboards and use cases into functional
applications - Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness
of the applications - Identify bottlenecks and bugs, and devise solutions to these
problems - Help maintain code quality, organization, and automatization
- Working with multiple vendors to understand their system and
solutioning to fit into our landscape - Managing team and successfully delivering the project
- Working with Infra, SecOps and GSO teams to meet their
requirements
SKILLS:
- Working experience in an agile software development environment
with a good understanding of the principles of agile architecture. Strong collaborative
mindset for collective decentralized decision making. - Demonstrate strong technical skills with a deep understanding of
modern architectural styles and practices such as Microservices, Containers,
Cloud (AWS, Azure), APIs, Continuous Delivery, Event-driven architecture,
Evolutionary architecture, etc., with a passion for hands on coding. - Strong foundation knowledge of software architecture concepts,
patterns, principles, and quality attributes. Ability to consistently apply
them in real-world scenarios with a pragmatic, system thinking, and
problem-solving mindset by analyzing architecture trade-offs for delivering
high-quality, sustainable solution architecture. - Proven leadership skills with a proactive, positive, and growth
mindset. Ability to foster and motivate programmers for delivering with
craftsmanship. Good personal skills to continuously engage and communicate with
an egoless empathetic mindset. - Experience and expertise in delivering architectures for large
software solutions meeting critical business purposes. Ability to proactively
discover technical debts and continuous improvement opportunities of existing
live systems. Work closely with the product owner and enterprise architects to
influence and prioritize technical backlog items. - Proficient in Customer Experience SaaS platforms such Medallia,
Qualtrics, etc. with a good knowledge of its ecosystems and skills. - Deep familiarity with cloud platforms such as AWS, Azure or
Google. - Familiarity with concepts of OOPS, MVC, JDBC, and RESTful and
Experience with WSDL, XML, XSD, JSON and Swagger Open API specification. - Experience in NoSQL (Mongo preferable) and RDBMS DB (Oracle,
PostgreSQL). Should be able to write complex SQL queries / procedure and
functions. - Design & Creating database schemas that represent and support
business processes. - Experience with KONG API, Middleware deployment.
- Good to have experience in container-based architecture –
Kubernetes, docker, CI/CD like Jenkins and Gitlab CI/CD. - Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as RTC,
GIT. - Familiarity with build tools such as Ant, Maven, and Gradle.