the implementation of systems and support initiatives across various sites,
determining the needs and requirements of users, proposing necessary
alternatives, and managing the implementation of the same.
the implementation of systems, software and technical infrastructure for the
systems deployed, contributing to continuous infrastructural enhancement
initiatives in addition to handling all other tasks assigned.
configure, and manage Domain Controllers with roles (ADDS, DNS, DHCP, CA)
configure, and manage Exchange Servers ( 2010 , 2013 , 2016 , 2019 ) &
configure, and manage Endpoint Security through Trend Micro Suite (Trend Micro
Apex One, Trend Micro Deep Security Manager, Trend Micro Apex Central, Trend
Micro Smart Protection Server, Scan Mail for Exchange, IMSVA , EDR , Deep
Office 365 Tenant and application like Microsoft Exchange Online, Microsoft
ATP, Microsoft Teams, OneDrive, Microsoft SharePoint, Microsoft Streams,
Microsoft Planner, Microsoft Kaizala
configure, and manage different Manage Engine Products (Manage Engine AD
Manager, Manage Engine AD Audit, Manage Engine Exchange Reporter, Manage Engine
AD Self Service, Manage Engine Password Manager)
physical servers and storages used for VMware virtual environment
the configuration and maintenance of VMWARE including deployment of vCenter and
ESXi nodes with High Availability
and Recovery of VMware environment using VAEEM Backup
and maintaining entire assets of IT (Software & Hardware)
and maintaining company file servers, print servers, application servers
and perform software and hardware upgrades, patches using SCCM
the troubleshooting of all connectivity related issues occurring in the
environment, ensuring that all situations were swiftly resolved resulting in
documentation and maintenance of File / Print Servers and any user permissions
Change Management, Incident Management, Problem Management processes.
with the relevant service providers as per SLAs and report any SLA violations.