Test Lead/Test Manager Contract

Role

Purpose

Job Accountabilities

Qualifications, Experience & Skills

Test Lead / Test Manager

• The Test Lead / Test Manager role is responsible for overseeing project quality assurance and testing functions.
• This role ensures that all project related activities and deliverables adhere to the organization testing process and standards.
• The role requires extensive experience in managing testing for large scale projects / programs in Banking and Finance sector preferably with an experience with Islamic Banking / SME / Corporate banking.
• The role should contribute to the continuous improvement and implementation of testing processes and methodologies.

• Develop and implement project test approach, aligning with project goals.
• Create overall project test plan and implement the plan aligned with overall organization test guidelines.
• Ensure various test deliverables are prepared, reviewed and signed off during the project test life cycle.
• Ensure the test automation is planned, delivered and used during the project test lifecycle
• Ensure comprehensive test status reporting is done at various stages during the test life cycle
• Establish and ensure the project quality assurance activities are defined and performed effectively.
• Define and measure project test effectiveness metrics.
• Lead, mentor, and develop a high-performing testing team.
• Foster a collaborative and innovative work environment.
• Work closely with development, product management, and operations teams.
• Ensure seamless integration of testing into the overall project lifecycle.
• Identify, analyze, and mitigate risks related to software and system releases.
• Develop contingency plans to address potential quality and delivery issues.
• Stay updated on industry trends, emerging technologies, and best practices.
• Drive innovation to enhance testing methodologies and tools.
• Strict adherence to corporate policies & procedures, code of conduct, and applicable laws & regulations, to safeguard the customer interest, and Bank’s reputation.
• Strong attention to details, excellent analytical and problem-solving skills.
• Defect management: log defects, run daily defect calls and a separate issue resolution call, prioritize defect fixing with timely closure of defects to meet program timeline
• Prepare regular test summary reports and other test-related materials for test management meetings
• Organise meetings/workshops with vendors, third-party teams and internal (user, functional, technical, testing) teams to review test deliverables or provide status updates

• Bachelor’s degree or master’s degree in computer science, IT, Engineering, or a related field
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years’ relevant experience in large and complex organisations preferably in Banking and Finance, and at least 5 years’ senior manager experience in testing.
• Proven test manager / lead experience in Retail banking / Islamic banking / SME banking / wholesale banking
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Proven experience in test design, test execution, test data management, test management, release management, defect management, test reporting, project management and implementation in large scale financial solutions using Waterfall and Agile methodologies
• Certifications in Software testing or quality assurance (ISTQB Advanced)
• Excellent skills in MS Office (Outlook, Excel, PPT, Word).
• Strong problem-solving skills to identify and address issues or risks that may arise during testing.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Ability to work collaboratively with cross-functional teams, including IT, and Business.
• A basic understanding of financial processes and regulatory requirements to ensure compliance and effective risk management.
• Excellent communication and stakeholder management skills to effectively liaise with various departments and ensure alignment with the project's goals.
• Competent in testing tools (including Jira, CI/CD, Selenium tools), processes, methodologies and establish QA best practices