UI/UX Designer Contract NEW

Job Description – UI/UX Designer (Banking Domain)

Location – Sharjah

Industry – Banking / Financial Services

About the Role

A growing banking client in Sharjah is seeking a highly creative and detail-oriented UI/UX Designer with strong banking domain experience to design intuitive, customer-centric, and visually compelling digital banking experiences.

The ideal candidate should possess hands-on expertise in FIGMA and a deep understanding of digital banking journeys, customer behavior, and user experience best practices within the banking and financial services ecosystem.

This role requires close collaboration with Product Owners, Business Analysts, Technology teams, and Brand stakeholders to deliver seamless, secure, and conversion-oriented digital experiences.

Key Responsibilities

• Design intuitive and engaging user experiences for digital banking platforms including mobile and web applications.
• Conduct user research to understand customer behavior, pain points, and expectations across banking journeys.
• Create journey mapping, persona definitions, user flows, interaction flows, and information architecture.
• Develop wireframes, low/high-fidelity mockups, clickable prototypes, and responsive UI designs using FIGMA.
• Translate business requirements into elegant and user-friendly digital experiences.
• Collaborate closely with Product, BA, Technology, Compliance, and Brand teams to ensure solutions are:
  • Technically feasible
  • Secure and compliant
  • Aligned with banking standards
  • Conversion-oriented and customer-centric
• Ensure consistency of UI components, design systems, and branding guidelines across digital channels.
• Participate in workshops, brainstorming sessions, and product discovery discussions.
• Work closely with development teams during implementation to ensure accurate design delivery.
• Conduct usability testing and continuously improve user journeys based on feedback and analytics.
• Stay updated with latest UX trends, accessibility standards, and digital banking innovations.

Required Skills & Experience

• 5+ years of experience in UI/UX Design.
• Mandatory experience within Banking or Financial Services.
• Strong hands-on expertise in FIGMA.
• Proven experience designing digital banking journeys and customer experiences.
• Strong portfolio demonstrating:
  • User research
  • Journey mapping
  • Wireframes
  • Prototypes
  • Interaction design
  • Mobile-first banking experiences
• Experience working with Product Owners, Business Analysts, and Technology teams in Agile environments.
• Strong understanding of:
  • UX principles
  • Responsive design
  • Accessibility standards
  • Usability testing
  • Design systems
• Familiarity with banking products such as:
  • Retail Banking
  • Onboarding
  • Payments
  • Cards
  • Loans
  • Digital Channels
• Excellent communication and stakeholder management skills.
• Ability to balance customer experience, business goals, compliance, and security considerations.

Preferred Qualifications

• Experience working on UAE or GCC banking platforms.
• Exposure to Agile/Scrum delivery environments.
• Knowledge of conversion optimization and customer engagement strategies.
• Experience collaborating with branding and marketing teams.

Key Competencies

• Creative Thinking
• Customer-Centric Mindset
• Attention to Detail
• Problem Solving
• Collaboration & Stakeholder Management
• Innovation & Design Thinking
• Strong Communication Skills